Janet Larsen Palmer, Ph.D.
President, Communications Excellence Institute"I just wanted to take a moment following your fabulous success at El Camino College to thank you for your good work there and for your contributions to CEI.
We all know what an undertaking El Camino was. This was a very large project that involved training all the College's managers and staff in 25 seminars over several months, to help them create a culture of customer service and then implement it. You were totally up to the challenge. From all reports, you imparted solid information and techniques in an inspiring way. Your reviews were excellent, and everyone was very pleased. Campus professionals who attended your classes consistently remarked how thoroughly professional you were, and how much they enjoyed the training experience you provided.
You have also been a real citizen of CEI. Your ideas and energy for communication training have enriched all of us. You have a solid background in communication and management, and you impart your knowledge with high energy and lively examples.
We’re so pleased that you are part of CEI's core team of professional consultants and trainers. We look forward to your next assignment with us. It's a total pleasure to work with you. In the meantime, best wishes to you!"
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